How to use the program

Follow the steps from receiving your certificate to contacting your personal medical curator.

Step 1

Within 5 minutes after payment, an email with your personal certificate will be sent to your email address (the file will be attached)

Step 2

Within 48 hours, calculated from 00:00 of the business day following the payment date, you will receive an email with login details for the Platform.

In addition, you will receive a reminder - a welcome message from your personal medical curator, who is already ready to help solve your request

Step 3

You can contact your personal medical curator in any convenient way:

The medical curator will take your request into work and keep you informed about its status.

From this moment, taking care of your health is our responsibility.

If you have not received the email or still have questions, please contact VTB Medicine